Support

♦ What is BattleTag?
BattleTag look up only supports PC version of Diablo 3.
It is your chosen name plus # sign plus a numeric BattleTag code generated by Blizzard (e.g. starfall#1970).
https://us.battle.net/support/en/article/battlenet-battletag

♦ Make sure to select the correct server region when entering BattleTag. BattleTag is case sensitive.

♦ If you were able to look up your heroes and it stops working out of a sudden, most likely due to battle.net server is on maintenance. Try again the next day. If issue persists for a few days, it is likely that battle.net API is changed. We work hard to keep the app up to date. Please be patient and wait for the new release.

♦ Couldn’t find the item you are looking for? Tell us here and we will add it to the database.

♦ If you like this app and want to help with the server cost, please consider making a donation. Thank you!




60 comments on “Support
  1. Steeve says:

    Hi !
    My question is sample
    Can we use this app for x box 360?
    Tank you

  2. Tyler says:

    Are you thinking about adding the XBOX and PS version or a way to sync with them for accounts anytime soon? I play on XBOX and with I could have a way to sync that account with this awesome app!

  3. John Flyte says:

    I also only have recently made heroes showing up even though with the same exact account number there are many more heroes of mine not present. Only the most recently made two.

  4. SouperSide#1202 says:

    Your app needs updating. Is missing items

  5. Koen says:

    Much thanks for the last update!

  6. Erik says:

    Awesome update. I can now see some of my heroes though. The last two i made. I have 8 heroes and the last two are season. I can see other peoples heroes but only like 2-3 of them and before i could see all of their heroes. So this is not just my account showing only two heroes. Thanks.

  7. Trocos says:

    Please, when in Spanish?

  8. Erik says:

    I just want to say that I love this app and that its free. Its been my go to for a couple years now. Lately though ive not been able to view my chars. Its been saying battle.net is offline. I have the official battle.net app and it seems to be working. Ive deleted the app and redownloaded the app and now cant add my battle tag. Any help would be appreciated. Thanks.

  9. fazfast says:

    Last year when i use this app was no problem but this year really sucks and keep on saying offline again and again ..

    • admin says:

      It is due to the changes from the official API. The app has been updated to resolve this issue. Please download version 7.0 from store.

  10. Jared says:

    Love the app but I’m not able to sync my account. I keep getting an error that says Battle.net is offline and I have tried for several days.

  11. admin says:

    Apple required me to remove “Diablo 3” in the app name. So “Items for Diablo 3” is now “D3 Items”. Tell your friends to search the right name in the App Store.

  12. Chris says:

    I’m on Asia server but can’t get English, how to change language?

  13. LordZobo says:

    Hi guys, D3 Items has stopped working for me. Have been using it for at least 2 years without issue until recently. An error message always comes up when trying to update Battlenet or Heroes. Skill tree for the Necromancer also fails to load. IOS 11.2.6. IPhone 6+. Thanks.

  14. Koen says:

    Hi,
    Nice app but I can not log in anymore. I’ve tried several times and days.
    Can you please help?
    Tnx!

  15. Ryan says:

    Hey. Just got the app. I am on my computer staring at my Battle Tag and when I try to enter this in your app, it says the account can not be found. Suggestions?

  16. SPE says:

    不知道为什么我的app装备栏里只有一点装备。

  17. Doug Pickens says:

    For the last several days every time I click on an item that I’m wearing it always says “battle.net service is currently offline”. Ive reinstalled but didn’t help…any idea how to resolve?

    Doug

  18. Michelle says:

    Just got the app, won’t accept my battle tag & link to my battlenet!

  19. satoshi matsuo says:

    日本語表示はどうすればいいのでしょうか?

  20. John says:

    Please add the option to update manually. Sometimes I want to quickly check something and I have to wait for slow updating to finish.

  21. Darryl G says:

    Nice app. I am unable to link my battle.net account to the app.

    Thanks.

  22. haixiang says:

    貌似app没有更新了,数据库更新总是失败。提示 “error processing data from battle.net” 表示好迷茫。。。

  23. Kevin says:

    Database download gives error after it reaches 100% so no items appear in database.

  24. Aprillynne says:

    The app won’t update from battle.net. I’ve tried numerous times today, as has a friend.

  25. Joy says:

    Please, add Polish language name of items (from the battle.net servers) to your app.

  26. gq59421 says:

    为什么没有安卓版?开发者考虑一下?

  27. eo says:

    能不能付费去广告…

  28. Major kranky says:

    Witch doctor passives gone after last patch

  29. 踏古#5746 says:

    Hope to increase the simplified Chinese version, thank you

  30. 踏古 says:

    希望增加简体中文版的,谢谢

  31. Ilmir says:

    how to select the Russian language?

  32. 赵新勇 says:

    希望在英雄各装备属性中添加最大值和最小值,在切换装备时不在屏幕中心提示翻转屏幕而只在左下角添加翻转屏幕按钮,谢谢!

Leave a Reply

Your email address will not be published. Required fields are marked *

*